Requesting a refund

Ordinarily, our standard policy is that purchases and/or fees associated with your account are final and nonrefundable. However, we reserve the right to address any refund request and issue refunds in appropriate cases, within our sole discretion. Please reach out to us at [email protected] for any questions regarding a refund.

Can creators offer fans a refund

If you (as a creator) would like to offer a fan a refund, please feel free to contact our Customer Support team by opening a support ticket or reaching us via email at [email protected] to provide more information and we'll be happy to offer further assistance.